Definition of Trust, together with High, Overused & Low behaviours and some Advice on how to Develop this competency (42:03 mins)

Trusts others, and is trustworthy to others.

Advantages when Trust is High:

• Keeps promises and obligations to others as much as possible
• Admits own mistakes readily without reservation
• Gives time for others to express their opinions patiently
• Listens to others without prior judgement
• Understands other’s mistakes with openness

Risks when Trust is Overused:

• Does not question other’s intention and accepts everything from others as the truth
• Believes that all agreements will be kept without checking back on progress
• Allows for repeated mistakes
• Overly commits to an agreement to not let others down and overly sacrifices for others
• Tends to be complacent and takes things for granted

Risks when Trust is Low:

• Persistently suspects there are hidden agendas
• Makes snap judgements even when there is a prior agreement
• Changes mind easily and makes excuses for unreliability
• Prefers to work alone because of beliefs that others are unreliable
• Uncomfortable about admitting mistakes and making compromises

Development Advice:

• Build alliances and nurture relationships by confiding in others.
• Strive to be more consistent in your actions and words.
• Take a risk by giving someone a chance to do something important and give them the best tools to succeed.
• Let go of the need for control when possible and believe that all will go well.
• Imagine all the possible scenarios. Ask yourself “What is the worst that can happen?”, “What can I do when this happens?”